![]() Digitization Efforts Government-wide efforts to digitize paper records t o increase remote accessibility are ongoing. Besides contacting DOD for a veteran’s personnel file, VA can alsoĭirectly contact NPRC for records. This authority is typical y used in assisting a veteran in filing a claim for disability compensation, disability pension, health care, or burial, among other VA benefits. Thi s “Duty to Assist”Ĭan apply to accessing records from either federal or non-federal entities. VA is required by statute to assist veterans in developing their claims for benefits. Certain servicemembers who discharged from t he Army, Navy, Marines, Air Force, or Coast Guard may be eligible to request their records directly from DOD. DOD Instruction Number 5015.02 provides department-wide records management procedures on servicemember records preservation. Information from DOD and VA, depending on the circumstances. IN11668 CRS INSIGHT Prepared for Members andĬommittees of Congress Congressional Research ServiceĢ Access to Service Records In addition to requesting records from the NPRC, servicemembers and constituents may be able to request While this figure is less than NPRC’s pre-pandemic capacity, it reflects an increase in personnel from it s early pandemic reduction. ![]() Louis, MO, in light of improving local conditions. NAR A notes, “The biggest obstacle to returning NPRC’s performance to its pre-pandemic level lies in the reality that the majority of NPRC’s holdings and reference activity involve paper records that can be accessed only by on-site staff.” The NPRC announced it would be expanding its on-site workforce t o 20 percent at its location in St. NARA has suspende d reproduction and digitization services due to the The NPRC continues to service onl y urgent records requests related to homeless veterans, medical emergencies, and funerals. ![]() Prior to that, records are under the purview of DOD and VA.ĭue to the pandemic, al NARA research rooms, libraries, and museum s have been closed to the public. NARA manages an individual’s records 62 years after the servicemember’s separationįrom the military. The NPRC holds more tha n 4 mil ion cubic feet of records and stores these document s permanently in accordance with the Federal Records Act (44 U.S.C. Impact of Coronavirus Pandemic on Records Access T he NPRC, which is part of NARA, is the central repository for the federal government’s military and civil service personnel-related records. ![]() With policy options for Congress to address the records request backlog. This Insight explains the COVID-19 pandemic’s impact on records access from the NPRC the typical means of servicemember and constituent access to records and efforts at NARA, the Department ofĭefense (DOD), and VA to digitize records to improve remote accessibility to information. March 8, 2021, the NPRC reports that its backlog of records requests w as more than 480,000. This agreement is designed to help NARA staff enter the National Personnel Records Center (NPRC) and retrieve physical documents involved in verifying veteran and military benefits claims. The National Archives and Records Administration (NARA) reached an agreement with the Department of Veterans Affairs (VA) and the Department of Health and Human Services for supply and administration of coronavirus vaccine to protect NARA employees involved in the processing of military personnel records. To determine whether your documents are available online, what to do if they are not, and for many more details about your OMPF documents, visit the DPRIS section of the milConnect frequently asked questions page.INSIGHTi VA, HHS to Vaccinate NARA National Personnel Records Center Staff In some cases, OMPF records are not yet scanned into the DPRIS system on milConnect. If you are a veteran or a member of the Army, Navy, Marines, or Air Force and are serving as active duty, reserve, or guard, or if you are retired, you can use the Defense Personnel Records Information Retrieval System page on the milConnect website to request and receive scanned copies of documents in your OMPF. Armed Forces maintain an Official Military Personnel File, or OMPF, for every veteran and service member.
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